Cookie Policy

1. Introduction

This Cookie Policy explains how FixiWeb.AI ("FixiWeb," "we," "us," or "our") uses cookies and similar technologies when you visit our website at fixiweb.ai and fixiweb.ai/dashboard or use our services (collectively, the "Service").

By using the Service, you consent to the use of cookies as described in this policy. You can manage your cookie preferences as explained in Section 5 below.

2. What Are Cookies?

Cookies are small text files that are stored on your device (computer, smartphone, or tablet) when you visit a website. They are widely used to make websites work more efficiently and to provide information to website owners.

2.1 Types of Cookies by Duration

Session Cookies: Temporary cookies that are deleted when you close your browser. They help the website remember your actions during a single browsing session.

Persistent Cookies: Cookies that remain on your device for a set period or until you delete them. They help the website remember your preferences and actions across multiple visits.

2.2 Types of Cookies by Origin

First-Party Cookies: Cookies set directly by FixiWeb when you visit our website.

Third-Party Cookies: Cookies set by other companies (such as analytics providers or payment processors) when you use our Service.

3. How We Use Cookies

We use cookies for the following purposes:

3.1 Strictly Necessary Cookies

These cookies are essential for the Service to function properly. Without these cookies, the Service cannot provide basic features.

You cannot opt out of strictly necessary cookies as they are required for the Service to function.

3.2 Functional Cookies

These cookies enable enhanced functionality and personalization, such as remembering your preferences.

3.3 Analytics Cookies

These cookies help us understand how visitors interact with the Service, allowing us to improve our website and services.

Whether they run before you choose depends on where you are. In the European Economic Area, the United Kingdom, Switzerland and the other places where the law requires consent first, or where we cannot tell where you are, we ask first and nothing analytic runs until you choose. Elsewhere, including the United States, we tell you in the cookie banner that analytics runs and you can opt out at any time with "Opt out" in the banner; we also treat the Global Privacy Control signal from your browser as an opt-out. Declining or opting out stops them in every place. Advertising and session-recording scripts (Section 3.4) are different: they load only after you choose "Accept all", wherever you are. Analytics our own servers record about the Service, such as that a checkout was started, is not stored on your device and is not affected by this choice.

3.4 Marketing Cookies

Our home page, and our sign-up, pricing and payment pages, load advertising measurement scripts from Google Ads, Meta, LinkedIn and X, and our home page a session-recording script from Microsoft Clarity, only after you choose "Accept all" in the cookie banner. If you choose "Decline", they are not loaded. See Section 4.1 of our Privacy Policy for what each receives.

4. Other Tracking Technologies

In addition to cookies, we may use other similar technologies:

4.1 Local Storage

Local storage is similar to cookies but allows for larger amounts of data to be stored. We use local storage to:

• Store your dashboard preferences
• Cache certain data for performance
• Store offline data when available

4.2 Pixel Tags / Web Beacons

Pixel tags (also called web beacons or clear GIFs) are tiny graphics that may be included in our emails or on our website. They help us:

• Track whether emails have been opened
• Understand which parts of our website are most popular
• Measure the effectiveness of our communications

4.3 Service Worker Cache

FixiWeb uses a service worker to improve performance and enable offline capabilities. The service worker:

4.4 Device Fingerprinting

We do not use device fingerprinting to track users across websites.

5. Managing Your Cookie Preferences

5.1 Cookie Settings on Our Website

You can manage your cookie preferences by clicking on "Cookie Settings" in the footer of our website. This allows you to:

• Accept all cookies
• Reject all non-essential cookies
• Customize your preferences by category

5.2 Browser Settings

Most web browsers allow you to manage cookies through their settings. You can:

• View what cookies are stored on your device
• Delete specific cookies or all cookies
• Block cookies from specific websites or all websites
• Block third-party cookies
• Set your browser to notify you when a cookie is set

Here's how to manage cookies in popular browsers:

• Chrome: Settings → Privacy and Security → Cookies
• Firefox: Settings → Privacy & Security → Cookies and Site Data
• Safari: Preferences → Privacy → Cookies and website data
• Edge: Settings → Cookies and site permissions → Cookies

5.3 Opt-Out Links

You can opt out of specific third-party cookies:

• Google Analytics: https://tools.google.com/dlpage/gaoptout
• Mixpanel: https://mixpanel.com/optout

5.4 Impact of Disabling Cookies

If you disable or delete cookies, please note that:

• You may not be able to access certain features of the Service
• Your preferences may not be saved between visits
• You may need to log in each time you visit
• Some pages may not display correctly

6. Cookies on Mobile Apps

If you use our mobile applications, we may use similar technologies including:

• Mobile advertising identifiers
• SDK technologies from analytics providers
• Local storage on your device

You can manage these through your device settings:

• iOS: Settings → Privacy → Tracking
• Android: Settings → Google → Ads

7. Third-Party Websites

Our Service may contain links to third-party websites. This Cookie Policy does not apply to those websites. We encourage you to review the cookie policies of any third-party websites you visit.

8. Updates to This Policy

We may update this Cookie Policy from time to time. When we make changes, we will:

• Update the "Last Updated" date at the top of this policy
• Notify you of significant changes via email or a notice on our Service
• Request your consent again if required by law

We encourage you to review this policy periodically.

9. Contact Us

If you have questions about our use of cookies or this Cookie Policy, please contact us:

FixiWeb.AI - Email: privacy@fixiweb.ai - Website: https://fixiweb.ai/contact

10. Detailed Cookie Table

Below is a comprehensive list of all cookies used by FixiWeb:

Strictly Necessary Cookies

Functional Cookies

Analytics Cookies

This Cookie Policy is part of and should be read in conjunction with our Privacy Policy and Terms of Service.